Mattress and Furniture Super Center - Tampa's discount outlet for furniture and mattresses  Mattress and Furniture Super Center    (813)242-9500      Visit Our HELP PAGE
2719 E. Adamo Drive, Tampa, FL 33605     South of  Ybor City  - Next to IKEA - across from Coppertail Brewing
LARGEST DEALER OF ASHLEY FURNITURE IN FLORIDA - HUGE SAVINGS - HUGE DISCOUNTS
Furniture and Mattress Discount Outlet in Tampa - Mattress and Furniture Super CenterLargest Selection + Lowest Prices = GREAT DEALS
NEW Name Brands at 30% - 70% Off Retail
Showroom Hours:   M-F 10AM-7PM - Sat 10AM-6PM   Sun 11AM-6PM        Warehouse Hours:  M-Sat 11AM-6PM
Delivery Hours:
  3PM - 9PM
   Same Day Delivery of In-Stock Items

Ashley Furniture - volume dealer - largest in Florida  Ashley Furniture - volume dealer Ashley Furniture Sierra Sleep Simmons Mattress Company Michael Amini AICO furniture Sealy Mattress Malouf - Sleep technology Serta Mattress   Stearns and Foster Mattresses  Ashley Millenium Collection - Huge Discounts at Mattress and Furniture Super Center Coaster Fine Furniture Home Elegance Furniture Kith Furniture Sleep Inc Mattress and Bedding  King Koil Mattress and Bedding Products 

Mattress and Furniture Super Center's Customer Help Page

Discount Furniture Outlet | Discount Mattress Outlet | Discount Home Decor Outlet | All In One Super Center

Guaranteed Lowest Prices on NEW Name Brands Home Furnishings


Mattress and Furniture Super Center - New Name Brand Furniture and New Name Brand Mattress and Bedding and all at Discount Outlet Pricing



 Help / FAQ Page is provided to our customers to address and answer some of the most asked questions.
 Please read this page to answer any of your questions.
 But if you still have questions not addressed on this page, then call us at 
(813)242-9500
.




GENERAL STORE QUESTIONS

Are all the sale items and discounted items New?Yes. We sell New Name Brand Furniture, Mattress and Home Decor. Each still packaged in the manufacturer original packaging.
Are there warranties with your products?Yes.  Since our products are all new and from Name Brand Companies.  Most of these companies offer manufacturer warranties.
Mattress ManIn addition, we offer a 4 Month Comfort Guarantee on all the Mattresses and Mattress Sets that we sell.  This is in addition to the manufacturer warranty.  
We understand that it is very difficult to pick the perfect mattress by simply laying on it for a few minutes in the store.  

With the 4 Month Comfort Guarantee, you can try-out your new mattress set for up to 4 months.  Within this time, you may return your mattress in exchange to a mattress more suited to you. No restocking fees or Exchange Fees either. This one time exchange program allows you to try the original mattress and then if too soft or too hard, you may exchange it to insure you always get the perfect mattress for you.
What are your warehouse pick-up hours?Warehouse is open from 10 AM to 6 PM Monday through Saturday and
limited pick-ups on Sunday from 11 AM to 5 PM.
I cannot make it to the store,
can I purchase  online?
Yes. We have an Online Store (Click Here) that offers many of the items that we offer in-store.
We always suggest visiting the Showroom since their are Manager Specials, Daily Specials and Clearance Items that we cannot offer online.  But if you cannot visit, we offer over 30,000 different options from Furniture, Mattress and Bedding, Accessories and Home Decor through our WebStore.  
You can shop 24 hours a day - 7 days per week with credit card, debit card, PayPal, PayPal Express, and even Financing via Crest Financial.





DELIVERY AND DELIVERY WITH SETUP OPTIONS
Do you offer Delivery?Yes. We actually offer two types of deliveries.
The first type is Full Delivery and Setup of all items and the second type is our economical Delivery Only.
What Delivery Options do you offer?We offer:  Full Delivery and Setup or Economical Delivery Only.
Economical Delivery Only - Delivery Team delivers your items to your home and places them in the room of choice.  Customers are responsible for setup of furniture and discarding packaging.
Full Delivery and Setup - The drivers Delivery Team delivers your items to your home and sets up your items in your room of choice.  After the setup, the Delivery Team removes all packaging and disposes of it for you.
Most people choose Delivery Only since it is slightly cheaper than the Full Delivery and Setup.





FINANCING, LAYAWAY AND PAYMENT OPTIONS
Do you offer Financing?Yes. We actually offer several different financing options to suit most any need.
We offer Easy Financing with No Credit Needed Companies.
We offer Traditional/Conventional Credit Check Plans.
You can find information on these financing options by clicking this link.
What other Payment Options do you offer?We accept most major credit cards, debit cards, personal checks and cash.
We also offer ONE YEAR FREE LAYAWAY. Come in to pick out your furniture and we will write up an invoice locking in the price at the time of sale. If the price goes up anytime during the year you are paying off the layaway, you need not worry since your price is 'locked in'.  
Pay at your own pace and once paid in full, you can arrange to pick-up your items or have them delivered.

We also have an Online Payment Center to pay layaway payments online from the comfort of your home.  Online Payment Help File




  
WARRANTY OR DAMAGED ITEM QUESTIONS
Are there warranties with your products?Yes.  Since our products are all new and from Name Brand Companies, most offer manufacturer warranties.
What do I do if I recieve something damaged or I need to make a warranty claim?All items are new with warranties to guarantee you get great furniture at Mattress and Furniture Super Center.
Occasionally, items will become damaged during shipping. Whenever a customer recieves a damaged item, simply call and report it to the store. Our knowledgable representatives will start notifying the manufacturer and handle all the paperwork. Different manufacturers have policies ranging from complete replacement or to send a technician for faster resolution. We adhere to the manufacturers' policies and procedures to insure all our customers have great products and service.
*Please note, we are not computerized - manufacturers require you to provide a copy of your invoice reciept.  Please have invoice reciept with you when reporting any issue. If you have misplaced your copy, notify us and we may be able to assist you depending on length of time from purchase.
What does the store mean when they say they are sending out a technician?Different manufacturers use different procedures to insure warranty claims are processed quickly as possible.
Some manufacturers simply require we exchange the item and return the exchanged item back to them.
Many manufacturers require a 3rd Party Technician to inspect the furniture before replacing.  This is to save time for the customer. For example; If a dresser drawer is damaged, sending a dresser replacement by semi-truck could take a week or two.  But if only a drawer, the factory can ship a drawer to the tech in days - allowing for a quicker resolution.  If a full dresser replacement is needed, the dresser is shipped immediately once the tech visits. 
Please check with the store for your particular manufacturers policies.
Do you offer additional extended warranties and protection plans?Yes.  We have a program with a national service company that will provide additional protection over and beyond standard manufacturer warranties. These programs vary depending on the type of furniture you intend to cover with their great plans.

  

SPECIAL ORDERS AND CUSTOM ORDERS
How Long Does Special Orders Take?We stock 1,000's of Items, but if you choose, we can order Special Orders and Custom Orders.
Timeframes vary depending on distance from manufacturer and mode of transport.
Commonly most special orders arrive within a generic timeframe of 1 1/2 to 3 1/2 weeks from date of purchase.
This timeframe is tentative, please ask your salesperson at time of purchase about timeframes for the manufacturers and items you chose.
Do You Charge Extra for Special Orders?You pay what is on the Price Tag and nothing more for Special Orders.
Many competitors do charge additional fees, but we do not.


LOW PRICING AND GREAT SAVINGS DEALS
How Can you Offer Such Low Pricing?We are a high-volume retailer for the largest name brands.  By offering Name Brands, we can take advantage of volume discounts and use our large buying power to negotiate the lowest possible pricing for our customers.
What other Ways do You Cust Costs?We are constantly trying to keep overhead low so we don't raise our prices as much as competitors.  
We don't spend $1,000's on TV or Radio Commercials.  We don't spend $1,000's on Landscaping and Fancy Window Displays.  We let word of mouth do most of our advertising.  In addition, we constantly renegotiate with manufacturers and wholesale to insure we get the very lowest price on each shipment of furniture and bedding we recieve. We also use our buying power to qualify for bulk discounts as well.. 
All these things help keep costs low allowing the Lowest Guaranteed Pricing on New Name Brand Furniture, Mattress and Home Decor Items Anywhere in America.





   MORE TO COME...   CHECK BACK OFTEN...  


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dba Mattress and Furniture Super Center and Furniture and Mattress Outlet licensed to DMS Sales, Inc. 2012-2018
2719 E. Adamo Drive
Tampa
FL
33605
US 813-242-9500